Phoenix Concierge Services L.L.C-FZ is committed to protecting your privacy and personal information. References in this policy to “we”, “our” and “us” should be interpreted as references to Phoenix Concierge Services L.L.C-FZ. This policy describes why and how we collect and use your personal information, and provides information about individuals’ rights with respect to their personal information. All information are held and processed in accordance with applicable data protection laws.
Information Use and Storage:
We may collect, store, use and process the following personal data:
i. Technical and usage data
ii. Other information you enter into via our contact form.
Information we may collect:
We use the information we collect for various purposes, depending on the context in which we collected the information. For example, it may be necessary for us to process your information to respond to your queries or provide a service you have requested. We also use the information we collect for operating and improving our website, or understanding how our website is being used. We do not share any personal information with third parties, unless with your prior consent. Your information will be stored inside and outside the European Economic Area (EEA). Where personal data is stored and processed outside of the EEA, it will continue to be protected by appropriate data protection laws.
Information Retention:
We will not retain your personal data longer than necessary for the purposes for which they have been collected. The precise retention time will depend on the purposes for which we process your personal data. Personal information may be held for longer periods where extended retention periods are required by data protection laws or regulations.
Rectifying Information:
Individuals have the right to be informed about the collection and use of their personal data. You also have the right to access, rectify and erase your personal data as well as to restrict or object its processing. You have the right to data portability, and to withdraw your consent at any moment. You further have the right not to be subject to a decision in respect to automated decision making and profiling. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal. You can exercise any of your rights by emailing us at info@phoenix-concierge.com